IT Glue
Overview
Pre-built tooling
✅ Authorization
| Tools | Status |
|---|---|
| Pre-built authorization (API Key) | ✅ |
| Pre-built authorization UI | ✅ |
| Custom authorization UI | ✅ |
| End-user authorization guide | ✅ |
| Expired credentials detection | ✅ |
✅ Read & write data
| Tools | Status |
|---|---|
| Pre-built integrations | 🚫 (time to contribute: <48h) |
| API unification | ✅ |
| 2-way sync | ✅ |
| Webhooks from Tenklo on data modifications | ✅ |
| Real-time webhooks from 3rd-party API | 🚫 (time to contribute: <48h) |
| Proxy requests | ✅ |
✅ Observability & data quality
| Tools | Status |
|---|---|
| HTTP request logging | ✅ |
| End-to-end type safety | ✅ |
| Data runtime validation | ✅ |
| OpenTelemetry export | ✅ |
| Slack alerts on errors | ✅ |
| Integration status API | ✅ |
✅ Customization
| Tools | Status |
|---|---|
| Create or customize use-cases | ✅ |
| Pre-configured pagination | 🚫 (time to contribute: <48h) |
| Pre-configured rate-limit handling | 🚫 (time to contribute: <48h) |
| Per-customer configurations | ✅ |
No pre-built syncs or actions available yet.
Not seeing the integration you need? Build your own independently.
Access requirements
| Pre-Requisites | Status | Comment |
|---|---|---|
| Paid dev account | ❌ Required | IT Glue requires a paid subscription. |
| Paid test account | ❌ Required | IT Glue requires a paid subscription for API access. |
| Partnership | ✅ Not required | |
| App review | ✅ Not required | |
| Security audit | ✅ Not required |
Setup guide
No setup guide yet.
Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Useful links
Contribute useful links by editing this page
API gotchas
- All requests must include
Content-Type: application/vnd.api+jsonheader. - API conforms to JSON API Spec with structured response format.
- Rate limit of 3000 requests per 5-minute window.
- Different base URLs for different domains: business.itglue.com.
- Maximum payload size is 10 MB.
- Dates are returned in RFC3339 format (UTC).
Contribute API gotchas by editing this page
Going further
Connect to IT Glue
Guide to connect to IT Glue using Connect UI