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UKG Pro HCM (Client Credentials) - How do I link my account?

Overview

To authenticate with UKG Pro (Client Credentials), you will need:

  1. Client ID – Unique identifier of the identity client provided by UKG customer support.
  2. Client Secret – Client secret associated with the client ID, provided by UKG customer support.
  3. Identity Server – Identity server for your tenant (e.g. signin.ukg.net, signin.ultipro.com), provided by UKG customer support.
  4. Tenant – The tenant value from your UKG Pro Recruiting URL.
  5. Recruiting Application Domain – The recruiting application domain (hostname) from your UKG Pro Recruiting URL.

This guide walks you through obtaining these values.

Prerequisites

  • Your organization must be registered with UKG.

Instructions

Step 1: Getting the credentials from UKG support

The UKG Identity team registers your integration with UKG Pro Recruiting via an offline process. You need the following provided by UKG customer support:

  • Client ID – Unique identifier of the identity client.
  • Client Secret – Secret associated with the client ID.
  • Identity Server – Identity server for your tenant (e.g. signin.ukg.net, signin.ultipro.com).

Request this authentication information from UKG customer support before setting up the connection.

Step 2: Identify tenant and recruiting application domain

Log in to your UKG Pro Recruiting account and check the URL in the browser address bar. You can identify:

  • Recruiting Application Domain – The hostname of the Recruiting application (e.g. recruiting.example.ultipro.com).
  • Tenant – The tenant value is the segment that follows the first slash after the domain name in the URL.

Example: for a URL like https://recruiting.example.ultipro.com/UO32145HGOGOG/some-path, the Recruiting Application Domain is recruiting.example.ultipro.com and the tenant is UO32145HGOGOG.

Step 3: Enter credentials in the Connect UI

Once you have your Client ID, Client Secret, Identity Server, Tenant, and Recruiting Application Domain:

  1. Open the form where you need to connect UKG Pro (Client Credentials).
  2. Enter Identity Server (e.g. signin.ukg.net), Tenant, and Recruiting Application Domain in their respective fields.
  3. Enter Client ID and Client Secret in their respective fields.
  4. Submit the form, and you should be successfully authenticated.

You are now connected to UKG Pro HCM (Client Credentials).

On this page

OverviewPrerequisitesInstructionsStep 1: Getting the credentials from UKG supportStep 2: Identify tenant and recruiting application domainStep 3: Enter credentials in the Connect UI