Mattermost - How do I connect my account?

OverviewCopy Anchor Link

To authenticate with Mattermost, you need:

1. Server URL - The hostname of your Mattermost instance (e.g. mattermost.example.com).
2. Personal Access Token - A token that grants API access to your Mattermost account.

This guide walks you through generating your Mattermost personal access token and connecting it to Tenklo.

PrerequisitesCopy Anchor Link

• A Mattermost account with personal access token permissions enabled. Only System Admins can enable personal access tokens, check with your administrator if the option is unavailable.

InstructionsCopy Anchor Link

Step 1: Find your Mattermost server URLCopy Anchor Link

Your Mattermost server URL is the hostname visible in your browser when logged in to Mattermost. For example, if your browser shows:

https://mattermost.example.com

Your server URL is mattermost.example.com.

Step 2: Generate a personal access tokenCopy Anchor Link

1. Sign in to your Mattermost account.
2. Click your profile picture in the top-left corner, then select Profile.
3. Navigate to the Security tab.
4. Scroll to the Personal Access Tokens section and click Create Token.

5. Enter a description for the token (e.g. "Tenklo integration") and click Save.

6. Copy the token immediately — Mattermost will not show it again.

Note: If the Personal Access Tokens section is not visible, ask your System Admin to enable personal access tokens under System Console > Integrations > Integration Management, and to grant your account the "Allow this account to generate personal access tokens" permission under System Console > User Management > Users.

Step 3: Enter credentials in the Connect UICopy Anchor Link

Once you have your server URL and personal access token:

1. Open the form where you need to authenticate with Mattermost.
2. Enter your Server URL and Personal Access Token in their respective fields.
3. Submit the form, and you should be successfully authenticated.

You are now connected to Mattermost.