How to configure your Crisp plugin credentials

Configure your Crisp Marketplace plugin and obtain token credentials and install link to connect it to Tenklo

This guide shows you how to configure your plugin in the Crisp Marketplace to obtain your token credentials (Token Identifier and Token Key) and install link. These are required to connect your Crisp plugin to Tenklo.

Create a Crisp marketplace account

Go to the Crisp Marketplace and sign in or create an account.

Create a new plugin

  1. Once logged in, go to Plugins and click on the New Plugin button.
  2. Give your plugin a name and description, then click Create Plugin.

Generate your token keypair

  1. On the plugin page, go to the Tokens tab and scroll down to Production.
  2. Click on Ask a production token, pick the scopes you require for your integration, and provide a justification.
  3. Click on Request production token.
  4. Wait for your submission to get approved (this can take a few minutes).
  5. Once accepted, come back to the Tokens tab and copy your Production Token Identifier and Token Key.

You'll use these as your username (Token Identifier) and password (Token Key) when configuring the integration in Tenklo.

For more details, see Crisp's authentication documentation.